Payment options for our customers

Payment options and how Start.ca billing works

How we bill for services

Start.ca is a bit different than many other internet providers, especially when it comes to how we bill you for services. We operate on a pay-as-you-go system instead of billing you for the previous month’s service. This means you are always billed for the upcoming month’s service.

And best of all?

• There are no contracts
• You can cancel your service at any time

Also, your bill won’t fluctuate from month to month (unless your usage exceeds your plan).

• The majority of our internet service plans include unlimited usage, so most customers won’t be charged for going over their plan’s monthly bandwidth
• If you want to change to an unlimited plan, give us a call (1-866-434-5888) to discuss your options

Payment options

• We accept credit cards, plus Visa Debit and direct withdrawal online
• We cannot accept MasterCard debit at this time
• You can pay cash in person at our office 1-700 York Street, London, Ontario
• For business customers, terms and invoicing options may also be available
• Call us if you have any questions about your bill